Service Desk Website

This internal help desk web application was built to replace several off the shelf applications that were not meeting the needs of the organization, and were costing the organization too much money. The Service Desk web application is built on top of Microsoft's Dynamics CRM product. A .Net web application, built using C#, was used to provide a custom front end. jQuery and jQueryUI were used to enhance the user experience, and proper use of CSS was used to provide a fast and consistent … [Read more...]

Opportunity Knocks

Opportunity Knocks is an internal training newsletter that provides information about training opportunities, tips, and information about community involvement. Originally this letter was being put together in MS Publisher, and emailed to employees as a PDF. This, however, meant that it could not be easily searched and that people often did not read it. The newsletter would go out every two to three months, and took nearly a week to assemble. In 2009, I reviewed some of the previous … [Read more...]

South Florida Putting Greens

I took over this site several years ago. It was originally designed by another company, however, the site was taking a long time to load, and did not provide for an easy way for customers to contact the company. I initially redesigned the layout of the website, shaving off almost a megabyte of download per page by optimizing the navigation structure. This was done using CSS Sprites, and removing table based layouts. This produced a faster downloading site, that appeared quicker to the end … [Read more...]