Preparing your customers for change

I've recently had a chance to see two different organizations prepare their users/constituents for change in very different ways. Eliminating a Software Package The first was a company which has bought out several companies. After about three years, they are looking to consolidate their product line, and will be eliminating some of their products. The bad news is, that this is a mission critical product which we use. They pulled everyone together (over 114 people in an online webinar), and … [Read more...]

How important is search ranking?

photo credit: tj scenes Just how important is your search engine ranking? Well consider that in 2002, about one-third of all users typically searched for something each day. Now in 2008, a new high of just under one half (49%) are searching daily for something on the Internet, according to the latest study from the Pew Internet & American Life Project. It is an interesting to note, and see that it is also growing at a faster rate than other activities which people might do on the … [Read more...]

Eric Hutchinson’s “Back To Where I Was” with Randy Pausch

I mentioned that people ought to take an hour out of there day, and watch the last lecture by the late Dr. Randy Pausch. I know not everyone has the time. Someone has put together as a music video, some highlights of the talk. So if you don't have 60 minutes, you might want to take 5 minutes and watch this short music video by Eric Hutchinson's with his song "Back To Where I Was". … [Read more...]

Additional needs for Efficiency

Web Worker Daily recently brought up how some local Internet providers are looking to meter users bandwidth. What this basically means is that you are (usually) given a base amount of data you can transfer per month, then for each additional unit, usually gigabytes, they charge you an additional fee. If you have a website, you are probably aware of this yourself. You can have so much traffic, and additional traffic creates an additional charge. We've discussed in the past how you will want … [Read more...]