This internal help desk web application was built to replace several off-the-shelf applications that were not meeting the needs of the organization, and were costing the organization too much money. The Service Desk web application is built on top of Microsoft’s Dynamics CRM product. A .Net web application, built using C#, was used to provide…
Opportunity Knocks is an internal training newsletter that provides information about training opportunities, tips, and information about community involvement. Originally this letter was designed in MS Publisher, and emailed to employees as a PDF. This, however, meant that it could not be easily searched and that people often did not read it. The newsletter would…
I took over this site several years ago. It was originally designed by another company, however, the site was taking a long time to load, and did not provide for an easy way for customers to contact the company. I initially redesigned the layout of the website, shaving off almost a megabyte of download per…