Treat your past customers carefully

Image via WikipediaAdobe Dreamweaver is a tool used to design and develop web pages. I've used Dreamweaver for several versions, starting back in Version 4, when it was owned by Macromedia. Version 10 was just released to public beta yesterday. I didn't upgrade to the previous version (V.9) because Dreamweaver didn't add all of the value I was wanting or needing, and as I've posted about before, there were some issues regarding how effective it was for me given the more complex types of … [Read more...]

Measuring Marketing Effectiveness – A Simple Case Study

Web Analytics is often used by marketing staff members to determine their effectiveness. This is a real-life example of how I recently helped a company measure the effectiveness of their internally driven e-mail campaign. A company I work provides training to their clients on the products they have purchased, as part of their on-going support. Before I started working with this company, only basic analytics from the website was tracked. Not even all of the pages were being actively … [Read more...]